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FAQs
Frequently asked questions
Can't find your question below? Email or call us and we'll be happy to help.
What are the check-in and check-out times for the cabins?
Check-in for rental cabins is from 4:00 pm on arrival day, and check-out is by 10:00 am on departure day.
Can I book a cabin by telephone or email?
Yes, you can place a booking by telephone, email or through our contact form. But you must call to pay a 25% deposit, only after this will your booking be confirmed.
What happens if I want to cancel my cabin reservation?
Bookings cancelled one week or less before arrival will result in the loss of 100% of the total holiday cost. Bookings cancelled two to three weeks before arrival will result in the loss of 75%. Bookings cancelled four weeks before arrival will result in the loss of 50%. Where possible, we may be able to move your booking to a suitable future date.
How do I know that my reservation is confirmed?
We have a booking system and you will receive confirmation email from there.
Do you provide the bed linen and towels?
All our cabins have the beds made up on arrival and towels are also provided.